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Privacy Policy

Security of your personal and financial information is our top priority.

This Privacy Notice (“Notice”) applies to the websites and mobile applications

(“Websites”) of Alliance Bank Central Texas. and its affiliates.  The Notice describes how information is collected by and through websites, mobile applications, and online interfaces that are owned, operated, or controlled by us (“Sites”), including this Site, and how that information may be used and shared. The Notice applies regardless of whether you are using a desktop computer, laptop, smart phone, electronic tablet, or other electronic device. For purposes of this Notice, the terms “we,” “us,” and “our” refer to Alliance Bank Central Texas. The terms “you,” “your,” and “yours” refer to any natural person who accesses or uses a Site for personal, family, or household purposes.  By using or accessing any Site, you confirm your agreement to the terms of this Notice as may be in effect at that time. 

 Information We Collect

We collect personal information when you use our Sites to apply for, obtain, or use our products and services, to make inquiries about our products and services, or to provide information and feedback about our products and services. In connection with your use of our Sites, products, and services, we may ask for, and you may provide, personal information in forms, surveys, applications, and online fields, or you may authorize us to collect personal information from third party sources. 

We may collect and use personally identifiable information through our Sites, including information you provide directly when completing forms or transacting with us, such as your name, your home address, your email address, your telephone number, your social security number, date of birth, driver’s license number, your account number, or transaction information. 

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, analytical information that may assist with diagnostics and performance, in-app logs, and in-app search history.

You may be asked to grant permission to access your mobile device’s contacts to load your contact list as a recipient list for person to person payments. 

You may be asked to grant permission to access your mobile device’s camera to support capturing a check image to complete a mobile deposit.

You may be asked to grant permission for access to your mobile device’s geolocation data.  This information may be collected when you use certain services that are dependent on your mobile device’s location such as the location of an ATM or in-branch transactions.

You may be asked to grant permission to access files, documents, or videos to support attaching a document when sending an in-app message.

We may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, geolocation and other location information transmitted by your device, information obtained from cookies that have been placed on your device or internet browser at our Sites or at other websites you have visited, demographic information, aggregated information, blind information about how you use our products and services and about the transactions you perform using our products and services, and other information obtained through your access to or use of a Site.  We may supplement the information we collect from you with information we receive about you from other sources, such as credit reporting agencies.

We may use the information we obtain:

  • to respond to your inquiries;
  • to complete transactions and render services authorized by you;
  • to deliver marketing communications that we believe may be of interest to you, including, ads or offers tailored to you;
  • to verify your identity and/or location in order to allow access to your accounts, conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of account and personal information;
  • to support our business purposes, including data analysis, audits, developing and improving products and services, enhancing the Site, identifying usage trends and determining the effectiveness of promotional campaigns;
  • to control risks, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements;
  • to allow you to utilize features within our Sites by granting us access to information from your device such as contact lists, or geo-location when you request certain services.

How We May Share Personal Information.

In the course of business, we may share personal information with third parties who help us deliver products, services, and content to you or to accelerate or enhance your experience with us. We share personal information about you only as permitted by law. For personal information that is nonpublic and that we collect in connection with a financial service, U.S. federal law permits us to share such information only for these purposes:

  • For our everyday business purposes - such as to process your transactions, respond to court orders and legal investigations, and report to credit bureaus;
  • For our marketing purposes - to offer our products and services to you;
  • For Joint Marketing with other financial companies;
  • For our Affiliates' everyday business purposes (information about your transactions and experiences);

Links to Other Websites

The information and disclosures contained in this Notice apply only to our Sites. If you link to a third-party website from our Sites, the third-party website will not be governed by this Notice. We recommend that you review the internet or online privacy notice for any third-party website you visit, including any social media website or application.

Changes to this Notice

We may change our privacy practices and amend this Notice in our discretion.