Consumers increasingly rely on computers and the Internet for everything from shopping and communicating to banking and bill paying. While the benefits of faster and more convenient "cyber" services are clear, the strategies for preventing online fraud and theft may not be as well-known by many bank customers. That is why the FDIC has produced a special edition of the agency's quarterly FDIC Consumer News (Winter 2016) entitled "A Bank Customer's Guide to Cybersecurity."
Safety precautions to take before connecting to the Internet with a personal computer, laptop, smartphone or tablet: The lead article discusses ways to protect log-in information for bank accounts and other financial accounts, including the use of "strong" user IDs and passwords that will be hard for a hacker to guess, basic security measures such as security software updates, and the need to be careful where and how to connect to the Internet. Other articles focus on security measures when using a smartphone or tablet (including "auto lock" features and the ability to remotely remove data if a mobile device is lost or stolen), how to protect computers from malicious software ("malware") that can steal valuable personal financial information, and ideas to help small businesses protect against losses from cyberattacks.
Tips on how to avoid identity theft online: One article advises on identifying and avoiding "phishing" and "pharming" scams that start with fake emails and websites and end with consumers providing Social Security numbers, bank account numbers and other valuable details. A second article offers assistance on preventing identity thieves from using social networking sites to learn enough information about individuals to figure out passwords, access financial accounts or commit identity theft. And a third provides guidance to help parents and caregivers protect young people from cyber-related identity theft and financial fraud, including the need to secure all electronics connected to the Web, even video games, because the equipment may link to information such as credit or debit card numbers.
What to know about the roles that banks and the government play in protecting customers: As explained in one article, federal law and regulations require financial institutions to have programs to ensure the security and confidentiality of customer information. The article also notes that banking regulators expect the institutions they supervise to have a framework for learning about emerging threats and provide guidance about the steps institutions can take to be prepared. Another article describes how federal consumer laws and financial industry practices protect cybertheft victims from losses under certain circumstances. And, our "Dear FDIC" feature answers questions about deposit insurance coverage and online banking.
Additional resources from the FDIC that can help educate consumers: The back of the guide features an eight-question quiz to test a consumer's knowledge of key information in this issue and a checklist with reminders about 10 simple things bank customers can do to help protect themselves from online criminals.
Click here to view the complete guide.
Alliance Bank Central Texas will be officially retiring TLS 1.0 security protocol support on all of our services in order to align with industry best practices and ensure that your data continues to be highly secure.
TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network.
On or before May 1, 2018 we will disable the TLS 1.0 encryption protocol, which may prevent you who still use it from using some or all of your online and mobile banking functionality. This means that you may need to upgrade your browsers to disable TLS 1.0 and use TLS 1.1 or higher, but this change will not affect you in any other way.
Please contact our customer service team at (254) 741-8000 with any questions or concerns.
We aim for this process to be as smooth and simple as possible. Our primary goal in this effort is to maintain the highest possible security standards and help keep your data secure.
Alliance Bank Central Texas was established in 2007 to fill a void in Waco caused by the many bank mergers, consolidations, and centralizations taking place at the time. At Alliance Bank Central Texas, we believe that customers come first and do not want to deal with big, impersonal banking giants. Instead, they are looking for a local bank with friendly people who are more apt to know you by name, a bank with local management that can approve loans without a lot of red tape, and a full-service product line utilizing the latest technologies.