The Bank Note - December 2019
Connecting with Shareholders of Alliance Bank Central Texas
December 2019
Message from Todd Moore
Relationships and referrals are the lifeblood of our business. And, studies have shown that people who are connected to others, and who have regular, healthy interactions with other human beings, enjoy better mental health. In short, they are just happier people.
I hope you will be able this Holiday Season to invest time in those relationships who make your life richer.
We really have some great folks here who just happen to be really good bankers. Please reach out and let us help you with whatever part of your banking business you do not have with us now. Not only can you make your investment in the bank grow by doing so, I bet you will make a new friend in the process.
Todd Moore
President & CEO
Cell Phone: 254.722.2300
Alliance Bank - In the Spotlight
Trimmers Lawn & Irrigation Service
Owners: Kevin and Michelle Hetherington
Trimmers Lawn & Irrigation Service was founded on a love of the outdoors. Now 30 years later, the company offers an array of commercial and residential lawn and landscape services throughout Central Texas and beyond. From lawn mowing to elaborate landscape and hardscape designs, and everything in between, owners Kevin and Michelle Hetherington are committed providing high quality, professional care. Customer satisfaction is a top priority, and their annual Christmas light display is one that sure won’t disappoint!
Q: When did Trimmers Lawn Service begin and what drew you to the lawn care service/maintenance industry?
It began in 1989 as a part time business and we expanded to full time in 1994. We knew this was the right path for us because Kevin loves being outside and working with his hands.
Q: What are your flagship services?
Lawn and landscape maintenance, landscape and irrigation design and installation. We also offer hardscaping, tree planting and removal outdoor lighting and decorative/stamped concrete services.
Q: What makes the customer service experience unique?
No matter the job, we make sure customer satisfaction is a top property. And when it comes to design, we understand that each project is uniquely its own. It’s exciting to work with customers to create a personalized plan specific to their needs.
Q: What growth has the business seen?
When the company started, we only serviced Waco and surrounding communities. Now we travel all over the state doing large landscaping jobs.
Q: What keeps you energized about going to work each day?
We love what we do! And, we are blessed with great employees.
Q: Shifting gears, you are also well known for your Christmas light display. When did you start doing the light display and who is the mastermind behind it all?
We started 8 or 9 years ago. It is all Kevin’s vision and creativity. We add something special each year, so it keeps growing. With planning and execution, it’s basically year round affair. Setting up 500,000 lights across two acres and choreographing it with music is no small feat! But, the joy it brings to us and so many others makes it worth it.
Twenty Questions in Sixty Seconds
Sally Lopez has been a part of the banking community for 47 years, eight of them with our Alliance team. She’s excited about her upcoming retirement, and before she goes, we got a few questions answered including what changes she has seen that have most impacted the community, what she thinks is most important to workplace culture, and what she is most looking forward to in retirement.
- How long have you been in banking? 47 years
- When did you join the Alliance Bank team? September 2011
- What is your current roll at Alliance Bank Central Texas? Customer Service
- What motivates you to wake up and go to work? I get to work with great people.
- How do you like to motivate others? I like to lead by example. I have a strong work ethic and motivating others is a part of that.
- What do you think is the key to customer service? Helping customers. It sounds so simple and it is! Helping customers identify problems, and set and reach goals are all part of effective customer service.
- Over the years, what changes have you seen that have most impacted the industry? Technology! Advancements have made many processes streamlined and efficient.
- What would you say is the most important facet of workplace culture? Respect for all.
- What is your favorite thing about working at Alliance Bank Central Texas? We treat each other like family.
- What’s something most people don’t know about you? How old I was when I got married. And I still won’t say! But we’ve been married for 50 wonderful years!
- When you have 30 minutes of free-time, how do you pass the time? Read the news
- If you could learn to do anything, what would it be? Type
- If you won the lottery, what is the first thing you would do? Donate to the American Diabetes Association and my church
- What would you name the autobiography of your life? Sheriff
- What’s your favorite indoor and/or outdoor activity? I love to watch sports—basketball, baseball and football
- What household chore do you absolutely hate doing? Mopping
- What is one thing you just love? Cooking and going to my grandchildren’s games
- If you had not gone into banking, what profession might you have chosen? Social service
- What does day one of retirement look like for you? Sleeping in and making dinner early
- What are you looking forward to during retirement? Spending time with my grandchildren
Construction Corner
The headquarters is really taking shape inside and out! Progress includes:
-the tile roof is 75% complete
-the drywall is all installed, textured and about 50% painted
-the exterior stone is complete
-the interior floor stain is complete
-the building is on permanent power
-the heating and a/c should all be functional in the next 2 weeks
-the ceiling grid is being installed
The contractor says we are on schedule for a February move in. We are looking forward to enjoying the new space in 2020!
Employee Birthday Celebrations
December Celebrations
Clayton Skinner (12/2)
Patti Johnson (12/29)
January Celebrations
Ivan Olvera (1/5)
Edgar Guerrero (1/6)
Alejandro Zevada (1/12)
Lisa Reynoso (1/22)
Tanner Moore (1/24)
About Alliance Bank Central Texas
Alliance Bank Central Texas is a community bank founded by a local board of directors, owned by a diverse group of over 200 shareholders, and operated by seasoned bankers, most of whom have spent their entire careers in Waco. In less than ten years it has seen assets grow from $35 million to over $300 million. The bank is focused on helping entrepreneurs, professionals and residents, and understands the condition of the local market. It feels real value is created through people connecting personally with their bankers, versus simply having transactions with a bank. Alliance Bank Central Texas provides a full range of financial services including business, personal and mortgage loans. It also provides a variety of deposit products and services including commercial, personal and certificates of deposits along with electronic banking, mobile deposit and cash management services.